AC warranty guide

Lennox AC Warranty: What’s Covered and How to Check Yours

Lennox’s basic limited warranty on a home AC covers parts only: 5 years on Merit and Elite series equipment and 10 years on the Dave Lennox Signature Collection. In Florida, eligible equipment automatically gets Lennox’s default extended limited warranty without registration, for 10 years of parts coverage in total on Merit and Elite and 12 years on the Signature Collection.

Sources: Lennox Warranty FAQs; Lennox Extended Limited Warranty, Merit and Elite series (PDF); Lennox Extended Limited Warranty, Dave Lennox Signature Collection (PDF); Lennox Product Registration

Last reviewed · Reviewed by the Right Away Home Services service team

How to check yours

Have the model number, serial number and installation date ready, then look the unit up with Lennox.

  1. Lennox’s online warranty lookup takes the serial number printed on the label on the equipment.

    Source: Lennox Warranty Lookup

  2. On a cooling system, the model and serial numbers are on the nameplate or sticker near the service panel.

    Source: Lennox: How can I confirm the model and serial numbers for my cooling system?

  3. To see extended coverage tied to your equipment, Lennox’s certificate lookup on the same page takes the serial or registration number and your last name.

    Source: Lennox Warranty Lookup

  4. Have the installation date ready: coverage starts on the day the equipment was originally installed (the closing date for a newly built home), and if that date can’t be verified it starts six months after the date of manufacture.

    Source: Lennox Basic Limited Warranty, Merit series (installed after Feb. 8, 2022) (PDF)

  5. Warranty claims go through a Lennox dealer rather than the homeowner, and the basic limited warranty asks for a claim within 45 days of the part failing.

    Sources: Lennox Warranty FAQs; Lennox Basic Limited Warranty, Merit series (installed after Feb. 8, 2022) (PDF)

Registration and transfer

What’s covered and what isn’t

Covered

  • Merit and Elite series: 5 years of parts under the basic limited warranty, 10 years with the default extension.

    Source: Lennox Product Registration

  • Dave Lennox Signature Collection: 10 years of parts under the basic limited warranty, 12 years with the default extension.

    Source: Lennox Product Registration

  • The labor option instead gives 3 years of labor coverage, with 7 years of parts on Merit and Elite or 10 years of parts on the Signature Collection.

    Source: Lennox Product Registration

  • Compressors: Lennox’s coverage chart lists 10 years for Merit and Elite and 12 years for the Signature Collection on the parts-only option.

    Source: Lennox Warranty Lookup

Not covered

Keeping it valid

Next step

Keep your AC maintained so the warranty stays valid: find your local Right Away Home Services company

Enter your ZIP code and we’ll open the AC maintenance plan page of the local company that serves your address.

Common questions

Does the Lennox warranty cover labor?

Not by default. Lennox’s factory warranty covers parts only. The labor option trades part of the extension for 3 years of labor coverage, and you have to choose it within 60 days of installation.

Sources: Lennox Warranty FAQs; Lennox Product Registration

Do I need to register my Lennox AC in Florida?

No. Lennox says eligible equipment in Florida automatically comes with the default parts-only extended limited warranty. You only need to contact Lennox, within 60 days of installation, if you want the labor option instead.

Source: Lennox Product Registration

Is a Lennox warranty still good after I buy the house?

The basic limited warranty transfers to later owners. Lennox says the extended limited warranty is for the original owner only and isn’t transferable, except where the law prohibits that limit.

Source: Lennox Warranty FAQs

Who files a Lennox warranty claim?

A Lennox dealer. Lennox says claims are submitted by a dealer, not by the homeowner, and the basic limited warranty asks for the claim within 45 days of the part failing.

Sources: Lennox Warranty FAQs; Lennox Basic Limited Warranty, Merit series (installed after Feb. 8, 2022) (PDF)

Sources and review

This guide summarizes Lennox’s own documents. The warranty certificate for your unit sets your coverage.

Last reviewed · Reviewed by the Right Away Home Services service team

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